Stories That
Moved the Needle
Three decades of building, modernizing, and rescuing mission-critical systems for Fortune 1000s, banks, and startups.
Investment Advisor Magazine — Cover Story
The October 2011 cover feature on how Dennis architected Trust Company of America's "Liberty" platform — running on any piece of glass, anywhere, anytime. A year later it won the CIO 100 Award.
Regions Bank Customer Engagement Savings Hits $5 Million
While at IBM, Dennis was tapped to improve customer care at the bank on two fronts: virtual assistance using Watson to improve customer/agent satisfaction, and empowering agents with information to be more effective at solving problems and educating customers.
Read story → Forrester TEI Study (PDF)Combine IBM Watson with Alexa / Google Home — Something Amazing Happens!
Voice-first devices are taking off — an estimated 24.5M+ devices sold annually opens a whole new delivery mechanism for services across banking, insurance, investments, and employee benefits.
Read story → Advisors' Role in Protecting Digital Assets (PDF)A Q&A With Yours Truly
A conversation with GetSwift's marketing team on building global delivery management systems and the leadership lessons learned along the way.
Read story → All Success Stories (PDF)The AI Train Left the Station — Were You Aboard?
Six months on the road with CIOs and EVPs of Banking, Wealth, and Insurance — the rise of virtual assistance and what it means for financial services.
Read story →Sparking Innovation — How Will You Achieve It?
At a luncheon with fellow IT execs, asked the greatest challenge in transforming and innovating technology. The answer wasn't what they expected.
Read story →Dennis Noto Jr. Awarded 25th Annual CIO 100 Award
TCA's CIO honored for the "Liberty" mobile platform — letting investors, advisors, and reps access accounts anytime, anywhere, on any device.
Read more → Liberty "Any Piece of Glass" (PDF)Implemented a New Relational Database — 99.8% Logic Preserved
Faced with an old fixed-file database supporting millions of lines of COBOL, an architectural strategy divided and conquered key application areas — modernizing to a relational DB and SOA web services without missing one compliance deadline.
Read story → App / Infra Architecture Through the Years (PDF)Tailored System Recognizes Revenue Two Years Early
GM wanted to sell a new web-based portfolio system to an in-house client who licensed the software. The client had failed three times to write a web-based system and requested assistance.
Read story →Vendor Migration Reaps Significant Performance Boost
Faced with client outages on a new web application, the existing vendor's E10000 multi-domain enterprise UNIX system wasn't living up to its high-availability promises. Time for a change.
Read story → Leveraging Leasing — Computerworld (PDF)Disaster Recovery Program Safeguards Clients & Revenue
Charged with launching a DR program for the division — product design, infrastructure construction, cost model, and an independent audit procedure with an outside auditor.
Read story →Operational Enhancements Improve Data-Center Production
The data center was failing to finish batch processing before market open. Traders couldn't service clients on heavy days like end-of-month and dividend-payable. We fixed it.
Read story →Service-Level Agreement Bridges International Operations
Solved poor communication and procedural friction between India- and US-based operations — saving costs while restoring delivery quality.
Read story →Have a Story Yet to
Be Written?
The next success story could be yours. Let's talk about advisory, fractional CTO engagements, or a focused build.
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